Online Academies
Online Academies Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Online Academies has 1.6 star rating based on 33 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Unethical, Idea of the course, No pros at all.
Cons: Customer service, Feel very let down, Refusal to respond to email.Recent recommendations regarding this business are as follows: "Avoid like the plague.", "Avoid!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Online Academies has 1.6 star rating based on 33 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Unethical, Idea of the course, No pros at all.
Cons: Customer service, Feel very let down, Refusal to respond to email.Recent recommendations regarding this business are as follows: "Avoid like the plague.", "Avoid!".
Most users ask Online Academies for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Ripped off by a diploma mill
It is impossible to make contact with Online Academy.
Basically scam certificates that are only recognised by Online Academy for the monetary value they can swindle out of trusting people hoping to better their knowledge base & educational standing.
Avoid these fraudsters like the plague.
Courses are very basic & littered with spelling & grammatical errors throughout. It is impossible to not spot the very poor cut-and-paste quality, telling its own story of how the Online Academy courses were incompetently thrown together without a care in the world for the finished product. And as for getting hold of Customer Services with the myriad of problems preventing the ability to get through the courses offered smoothly, that's impossible.
I have tried phone, wasted over 10 hours on hold before giving up, email, & live chat. All communication channels are frustratingly ignored.
- No pros at all
- Everything about online academy is a con
Preferred solution: Full refund
User's recommendation: Avoid like the plague.
Online Academies is a scam. Now changed its name to Online Academy to distance itself from the neg feedback.
User's recommendation: Avoid!
Rubbish
To find my certificate
Preferred solution: Deliver product or service ordered
No support whatsoever
Preferred solution: Reply to my messages.
DO NOT USE ONLINE ACADEMIES
Need to inform the police
first of all, after i purchased the Graphic Design & Adobe Creative Suite Course course via wowcher, this particular course is not available from the online academy webpage drop down list. So i just chose another course (dipolma in graphic design) 2 weeks ago and your website told me the course would start 1 week Monday.
When i all prep and tried on the course last monday, your website showed the course starts tonight (this monday). So i again tried tonight and this time your website showed the course will start NEXT monday !!! it is a total *** !!! cunning dishonest business !!
and there is no immediate support !!! They thought it is only ยฃ5 per person they tricked via wowcher and people would not bother about it.
They are very wrong this time. Also, Wowcher should not work with company like this unless wowcher plays a part of this dishonest business.
Preferred solution: Full refund
Fake company
Completely out of date
- Idea of the course
- Quality of the course as it is completely out of date
Preferred solution: Full refund
No background
Con - no assistance
- Customer service
- Whole site is fraudulent
- Unresponsive
Preferred solution: Update the phone number online to one that works and reply to your emails!!!
Site not working
- Price
- Fact that i am not able to use the produck i bought
Preferred solution: Deliver product or service ordered
Misleading is illegal
Really Bad Attitude on phone
After lots of attempts to get answers via email and telephone neither of which were answered or replied to I finally found a sales line number for online academies via the online city training website. Of course the phone was answered almost straight away on the sales line as they would not want to miss an opportunity to take money from yet another gullible sap.
The guy i spoke to was completely unhelpful and could not answer my burning questions re finding an insurance company who would recognise diploma for the purposes of getting professional indemnity insurance for the holistic beauty therapy diploma. My other burning question concerned the issue of paying another ยฃ25 to gain an extra qualification once i had been awarded my diploma. There was no explanation as to why I would need to get the extra qualification and he could not answer me when I asked if this was the extra qualification that would make me eligible for insurance. I asked for a full refund to which he replied that as I had completed the course I could not get my money back even though the qualification was actually not worth the paper it is printed on.
I was so frustrated by his refusal to clarify my questions that I actually ended up in tears.
He said someone more qualified to answer my questions would call me back in half ah hour and three days later I have still not been called back! I would love to know where the college register is as I can't find it and what is the point of stating on diploma that I am entitled to use letters after my name when actually they mean nothing ~ please see uploaded images
- Unresponsive
- Whole site is fraudulent
- Customer service
Preferred solution: Full refund
Ignoring my emails!
Terrible
About
Online Academies is a learning platform. It provides distant learning courses to people of different age. It is possible to start a course any time of the year. The online courses are structured by themes including Animal Care, Beauty and Complementary Health. Online Academies offers Animal Psychology Advanced course, Dog Grooming Professional course, Beauty Salon Management Professional course, Caring for People with Learning Disabilities course, and Yoga in Health course. Available payment options are as follows: Visa, MasterCard, Maestro, and American Express. When finishing a course, a user receives an Online Academies Diploma. Online Academies courses can be learnt using laptop, tablet or mobile.
Online Academies is ranked 66 out of 772 in Courses and Trainings category
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