Most helpful review
New Reviewer
I purchased a payroll package through Groupon from a company called Online Academies. I couldn't see anything negative about Online Academies. When I received the package via email, it was so incredibly simplistic that it took me 20 minutes to gain a diploma in...
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10 comments
#1756734

I too have been ripped off by Online Academy after purchasing via Groupon. DO NOT USE THIS COMPANY!

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ID
#560580 Review #560580 is a subjective opinion of poster.
Location
Somerset, England
Pros
  • It was all a farce
Cons
  • Hidden costs
Reason of review
Not as described/ advertised

Online Academies is a scam. Now changed its name to Online Academy to distance itself from the neg feedback.

The whole of Online Academies offerings are just an unrecognised sham looking to take advantage of people who are ripe for the taking.

User's recommendation: Avoid!

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ID
#3562606 Review #3562606 is a subjective opinion of poster.
Location
St Peter Port, Guernsey

Rubbish

Website slow, always difficult to logon; takes up to an hour to answer 14 multiple choice questions that only needs about 3 mins to complete- would NOT recommend or use again
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ID
#1863052 Review #1863052 is a subjective opinion of poster.
Location
Redditch, England
New Reviewer

No support whatsoever

I purchased a course from them. I completed a unit and they marked one of my answers wrong. So I emailed them copying their mark and then highlighting the text showing that I had given the right answer. I have emailed the tutor four times over the last six weeks, I have left a voicemail on the phone number published on the website for the tutor, I have put a message on your Facebook page, sent two messages through Facebook messenger (which have even read) and posted a message on Twitter about the incorrect mark. I have been trying to get in touch with someone for 6 weeks and haven’t even had an acknowledgement, let alone a response.
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ID
#1695422 Review #1695422 is a subjective opinion of poster.
Service
Online Academies Customer Care
Reason of review
Poor customer service
Preferred solution
Reply to my messages.
New Reviewer

To find my certificate

Phone number not recognised when called
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1 comment
#1905153

Outragous

ID
#1692019 Review #1692019 is a subjective opinion of poster.
Location
London, England
Reason of review
Poor customer service
Loss
$200
Preferred solution
Deliver product or service ordered

DO NOT USE ONLINE ACADEMIES

Course is not proof read! Terrible spelling and grammar. On completion of my course, my certificate was in-complete! Despite contacting them AND Groupon (who promote this company) I still haven't got my certificate. Groupon have been great and tried to help but to no avail and I have got my money back.
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1 comment
#1756737

Didn't get a response from huddle House at all

ID
#1670651 Review #1670651 is a subjective opinion of poster.
Location
Hampstead, England
New Reviewer
first of all, after i purchased the Graphic Design & Adobe Creative Suite Course course via wowcher, this particular course is not available from the online academy webpage drop down list. So i just chose another course (dipolma in graphic design) 2 weeks ago and your...
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ID
#1636076 Review #1636076 is a subjective opinion of poster.
Product
Online Academies Course
Reason of review
Not as described/ advertised
Loss
$5
Preferred solution
Full refund
New Reviewer

No background

My concern is that I can find no details of who runs the organisation , qualifications of tutors , and they say CPD accreditation- but can’t find relevant info on the accreditation body either!
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ID
#1526101 Review #1526101 is a subjective opinion of poster.

Fake company

Completed a personal training programme and got my certificate saying I was on the completed register since 1970, the certificate didn’t even have the course on that I did. Tried multiple times to email and contact them, received nothing back. Complete waste of time and money - never again.
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ID
#1520166 Review #1520166 is a subjective opinion of poster.
New Reviewer

Completely out of date

I'm doing the Conservation Diploma which does't have any research post 1995...this is obviously not good enough with something that is ever changing with new data and discoveries constantly. The layout is also just black and white text and really old graphs. It's such a rip off. VERY POOR.
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1 comment
#1779389

It is terrible and the ‘test’ at the end of each module are on line quizzes - it is badly put together and a waste of time

ID
#1490783 Review #1490783 is a subjective opinion of poster.
Pros
  • Idea of the course
Cons
  • Quality of the course as it is completely out of date
Reason of review
Bad quality
Preferred solution
Full refund
New Reviewer

Site not working

After 2 weeks of use the site won't let me log in. Reset password email never came. 2 months trying to contact with administrators (calling, emailing, voicemailing) with no effect.
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1 comment
#1855552

I have had exactly the same. Waste of money!

ID
#1484522 Review #1484522 is a subjective opinion of poster.
Product
Online Academies Course
Pros
  • Price
Cons
  • Fact that i am not able to use the produck i bought
Reason of review
Damaged or defective
Loss
$20
Preferred solution
Deliver product or service ordered
New Reviewer

Con - no assistance

The phone number is a James Caan/Khan voicemail that is never picked up. The tutors email never replies. The certificate is worthless. The certificate was incorrect referring to level 3 in the cover letter even though it was a level 4 completed. The certificate said nothing of the level completed either. I think it's a con.
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1 comment
#1660271

I started my level 2 teaching assistant course in August 2018. Over Christmas and New Year I was ill and had family problems so hadn't done any of the course for a while.

I now cannot get back onto the course.

I have an account but it says I have no courses. I have emailed numerous times but no answer and have been ringing the famous James Caan/Khan who does not answer or return calls.

ID
#1478495 Review #1478495 is a subjective opinion of poster.
Product
Online Academies Course
Cons
  • Customer service
  • Whole site is fraudulent
  • Unresponsive
Reason of review
Rubbish all round
Preferred solution
Update the phone number online to one that works and reply to your emails!!!

Terrible

They never respond to emails or calls. I have not received any log in details having paid for my course. Would definitely not recommend them
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ID
#1476582 Review #1476582 is a subjective opinion of poster.
Location
Leicester, England

Misleading is illegal

I saw an ad for advanced mindfulness and cognitive behavioural therapy, at a bargain price of 19.99 with groupon. I followed the links, but the the actual training is just cbt. Which I dont want and *** need. I tried to contact using the number but it's just a voicemail. Being a serial screenshotter I have all the evidence! Really disappointed... this is illegal sudely?
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ID
#1475268 Review #1475268 is a subjective opinion of poster.

No response to calls. No acknowledgment to emails.Not happy:/

Tried to redeem a voucher against course. Could not do so. Next day i could not find the course and when i did the voucher code had changed with the discounted amount reduced. I feel confused by this inconsistency and very disappointed by the inability to make any contact with any body. The number given 01202 00**** , left a number of messages, no acknowledgement , no nothing!!!! Not professional, not impressed, feel let down.
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ID
#1450734 Review #1450734 is a subjective opinion of poster.
Location
London, England
New Reviewer

Ignoring my emails!

I recently completed a criminology course (£50) and enjoyed it so much that I decided to do the extension written test (a further £25) I completed both parts and waited for the written test to be marked. My reply when it came was to tell me I had a high pass and a certificate twas on its way to me and that was it! No feedback, nothing to explain what marks I’d received for each question - absolutely nothing! I emailed them 3 times to ask about this and 3 times they totally ignored my email! They state that tutors were available to assist but I’m not so sure they are or maybe they are not interested once they have had your money! I know that the courses are not an official qualification and are more just for learning a little about a subject but after spending £75 on a course I did expect some kind of feedback. Very disappointing and I won’t be using Online Academies again!
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2 comments
#1608447

You stated that "you enjoyed it". Isn't that a good deal for so little money ?

How long did it take to complete ?

If you paid 75 and it took 25 hours, isn't 3 per hour pretty reasonable fun ? You had fun, did well, passed high, why worry ?

#1609105
@PissedConsumer1608447

It was not the course itself that was the issue. It was the fact that they didn’t bother to reply to 3 emails.

The emails were not rude, aggressive or demanding, they were merely pointing out an observation and asking a question.

Surely somebody could have had the common curtesy to reply! Obviously not!

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ID
#1416868 Review #1416868 is a subjective opinion of poster.
Location
Bristol, England
Product
Online Academies Course

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